Terms

Terms of use

These terms govern your use of the cloudy-falcon website and advisory services. By accessing the site, you agree to the terms outlined below.

Service scope

We provide guidance, document planning, and evidence summaries to support benefit applications. We do not submit claims on your behalf or provide legal representation.

Client responsibilities

  • Provide accurate and complete information.
  • Review guidance before submitting any documents.
  • Meet deadlines for applications and appeals.

Use of the website

Content ownership

Website content is owned by cloudy-falcon. You may use it for personal reference but not for commercial reuse without written permission.

Accuracy

We keep information current but cannot guarantee that all guidance reflects changes issued by third parties at any time.

Availability

We aim to keep the site available and secure, but short interruptions may occur for maintenance or updates.

Limitation of liability

Our guidance is based on the information you provide. We are not responsible for decisions made by third-party agencies or for outcomes that result from incomplete or inaccurate information.

Changes to these terms

We may update these terms periodically. The latest version will always be available on this page.