GDPR

General Data Protection Regulation statement

This statement explains how cloudy-falcon complies with GDPR when handling personal data. We are committed to transparency and accountability in every interaction.

Data controller

cloudy-falcon Benefit Guidance is the data controller for personal information collected in connection with our services.

Contact our privacy team with any concerns or requests regarding your data.

Privacy contact

Email: [email protected]

We respond promptly and confirm any verification steps.

Lawful basis for processing

We process personal data to deliver requested services, to comply with legal obligations, and to maintain legitimate interests in running a reliable advisory practice.

Examples

  • Contract: preparing guidance you have requested.
  • Consent: optional analytics cookies.
  • Legitimate interest: service quality monitoring.

Your GDPR rights

Access and portability

You can request a copy of your data and ask for it in a structured format.

Rectification and erasure

You can ask us to correct inaccurate data or delete information that is no longer needed.

Restriction and objection

You can request limits on processing or object to certain activities.

International transfers

We store data within the United Kingdom or with trusted providers that apply appropriate safeguards where transfers are required.

Retention approach

Data is retained only as long as needed to support your service and fulfil regulatory obligations, then securely removed.