cloudy-falcon
Contact

Speak with our guidance team

We provide written guidance and structured planning for benefit and social payment applications. Tell us where you are in the process and we will outline the next step.

Email

[email protected]

Office address

14 Castle Street

Edinburgh, EH2 3AT

United Kingdom

Working hours

Monday to Friday: 9:00 - 17:30

Saturday: 10:00 - 14:00

Sunday: Closed

Directions

Visiting the office

We are a short walk from Edinburgh Waverley Station. From the station, head toward the Old Town and follow signs for Castle Street. The entrance is located near the central courtyard.

Company information

cloudy-falcon Benefit Guidance

Registered in the United Kingdom

Services delivered remotely and in person by appointment.

FAQ

Contact questions

We respond within two working days with an outline of the next step and the documents we may need.
Yes. Most of our clients work with us remotely through secure document sharing and structured checklists.
We can prioritise urgent deadlines when availability allows. We will confirm timing before you proceed.
Before you contact us

Helpful information to include

To help us respond quickly, include the type of benefit, your current stage, and any upcoming deadlines. We will reply with a practical plan and a document checklist.

Review services After contacting us